All of ResRec Professional People’s services begin with a free initial consultation to discuss your specific circumstances and needs, and how we can help.

DESCRIPTION OF SERVICES	PRICE including GST
INITIAL CONSULTATION Discussion of needs, process, time frame and costs.	Free
RESUME CRITIQUE Verbal critique of your existing resume.	Free
RESUME MAKEOVER   Due to market demand we have introduced Resume Makeover as a quick, temporary solution to a resume crisis.  Within 24 hours we will reformat, edit and spruce up your current resume to give it a fresh new look.  The realistic solution when you’re in a hurry or cost is an issue. Perfect when your resume’s in pretty good shape but could do with a fresh set of eyes and a professional touch. The 24-hour turnaround is based on when we confirm receipt of your payment and resume. A current resume is required.	ONLY $90!     * Receive 15% discount on a Tailored Resume if booked within two (2) months.
TAILORED RESUMES Using a detailed, interactive process and extensive telephone consultation, we create a unique resume designed to showcase your achievements, talents and value.  We take the time to get to know you and ensure your first impression is the right impression. Platinum – For Executives and Senior Management Gold – For the Professional with 5+ years in the workforce Silver – For the Career Climber with 2-5 years in the workforce Bronze – Graduate/Entry Level with less than 2 years in the workforce	$390 $270 $190 $140
RESUME WORKSHOP  A one hour face-to-face, comprehensive fact-finding session designed to gather relevant information for developing your Tailored Resume. Very beneficial for job seekers desiring interview practice as it takes the format of an in depth, informal interview with coaching assistance to workshop your answers. Highly recommended for job seekers with extensive, complex or unusual histories. Only available in Melbourne, Australia.	Add $80 to the appropriate Tailored Resume price.
RESUME REVISE, RENEW OR REVAMP   Depending on the changes you require and time elapsed, we will revise, renew or revamp your existing ResRec Professional People resume.	Prices vary.  Please contact us to discuss.
COVER LETTERS   Due to the personalised nature of this service we are only able to offer Cover Letters in conjunction with the purchase of a Resume Solution product.  Discounts may apply when purchasing multiple Cover Letters.	$80 per Cover Letter OR $60 per Cover Letter if Bronze Level Job Seeker
EXPRESS SERVICE Your Resume or Cover Letter is a priority order! We will email the first draft through to you within 48-hours.  This 48-hour turnaround is based on when we confirm receipt of payment and all the information we require from you. Limited availability so get in quickly!	An additional $50 per Resume Solution   An additional $20 per Cover Letter
INTERVIEW COACHING A face-to-face* coaching session designed around your particular needs or upcoming interview.  Includes free handouts.  Topics covered may include: Preparation First Impressions Personality Interview Assessment Techniques Key Questions You Could Be Asked Closing the Interview After the Interview Following Up Negotiations Interview De-brief (by telephone) Schedule a follow up call after your job interview to assess how it went, what to expect next, and what you can do if you made some mistakes.   * Face-to-face sessions are only available in Melbourne, Australia.  Please contact us if you are interested in coaching by telephone.	$100 per hour $140 per 1.5 hours   OR   $80 per hour $120 per 1.5 hours when booked in conjunction with a Tailored Resume $15 per call (up to 15 minutes)
CAREER & JOB SEARCH CONSULTING   A face-to-face* customised workshop which may include some or all of the following: Career Choices Job Search Strategy Informational Interviewing Proactive Job Searches Networking, including Online Social Networking Sites Job Boards Working with Recruitment Agencies * Face-to-face sessions are only available in Melbourne, Australia.  Please contact us if you are interested in telephone consultations. ADDITIONAL SERVICES Increase your career and job search network by going online. If you need help, we can assist with setting up LinkedIn, Facebook and Twitter accounts. We can also arrange psychometric testing, personality profiling and occupational profiling.	$100 per hour $140 per 1.5 hours     OR   $80 per hour $120 per 1.5 hours when booked in conjunction with a Tailored Resume Prices vary. Please contact us to discuss your needs.

Payments

We welcome payments through the following methods: 

• Electronic funds transfer (EFT) into our bank account (for Australian customers only).
• Credit card, debit card, bank transfer or PayPal account via PayPal's online payment system (see www.paypal.com.au to learn more).
• Bank cheque or money order.
• Business or personal cheque.

The relevant payment details will be provided when we confirm your order and a tax invoice will be issued once payment has been received and processed.

Please note that we are unable to commence work on any projects until payment has been received in full and cleared into our account.

Refund Policy

As the services provided by ResRec Professional People are personalised, unfortunately we cannot provide a refund once work on your project has commenced.  Should you decide to cancel your order, or parts of your order, you must contact ResRec Professional People immediately.

Pricing

All quotes are valid for sixty (60) days.

Guarantees

Due to the many variables which influence employment decisions, ResRec Professional People cannot guarantee job offers or interviews. 

We do however, strive to do our best work for you and will work with you to ensure you are fully satisfied with the services we have provided.  As such, we provide opportunities for you to review and approve written projects before delivery of the final product.

ResRec Professional People will provide you with a professional, courteous service and, subject to circumstances beyond our control, we will meet any deadlines we promise.

Timeframes

We understand that searching for a new position is, in many cases, time sensitive.  If our current workload prevents us from meeting your preferred deadline we will advise this during the initial consultation and suggest an alternate course of action.  For example, our Resume Makeover service was developed with this scenario in mind and promises a 24-hour turnaround from confirmed receipt of your payment and current resume.

How quickly we are able to complete written projects such as resumes and cover letters, is directly related to how quickly you are able to provide us with the information we require.  We need your assistance and commitment to keep your projects on track.

Most resumes are completed to first draft stage and available for your review within 7-10 business days of us receiving the information we have requested from you.  Once we have your feedback and corrections we will work on completing the final product to your satisfaction in a timely manner, usually another 1-3 business days pending further changes and our workload.

Liability Disclaimer

It is your responsibility, and indeed it is in your best interest, to provide ResRec Professional People with full and accurate information.  Any amendments to the information provided need to be brought to our attention during proofreading and prior to signing off on the final product.  ResRec Professional People does not verify information provided by you and accepts no liability for information that is incorrect.

Go Green

ResRec Professional People follows an environmentally friendly policy.  As such, all written projects are delivered in electronic format via email.  Should you require a hard copy of these documents or would like to receive your documents on CD or DVD this can be arranged upon request.  Please note that a small fee may be applied to cover the associated costs.

We welcome you to Contact Us to discuss your needs.